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I stumbled into the world of Finance and Insurance quite accidentally at the age of 19. What was to have been a summer job in a bank between university semesters (at the time I was studying Criminology and Psychology) sparked a lifelong passion.
After that initial ‘summer fling’ working for a major bank, things got serious and I remained working across several of the ‘Big 4’ over a period of about nine years. I worked in many different areas, moving up the ranks from a Customer Service, to Mortgage Specialist and Business Banking Manager. What drove this growth was a constant need to find better ways to help my customers and eliminate the pain points and barriers to reaching their goals.
Not keen to sit on the sideline whilst my customers had all the fun – I became a ‘rent-vestor’ – buying an existing property and then designing and building another one. Then after a move from New Zealand to Brisbane in 2013, I was finally able to buy a home I actually got to live in! Taking off my logical and numbers-based ‘investor’ hat – of course I fell for the charms of a traditional Queenslander and have since (sometimes regrettably) dedicated many a weekend to renovations to restore the balance of character and comfort. Funnily enough, you are most likely to find me wandering about at Woolloongabba Demolitions or my local Bunnings on a Saturday morning.
Being a New Zealander (and married to one too), Super Rugby and the All Blacks dominate our Saturday evenings. We also enjoy traveling when the opportunity strikes, as well as the annual Brisbane Open House (to indulge in my love of architecture), trawling the local Design Markets and checking out the many events at Brisbane Powerhouse.
I am an Accredited Finance Broker with the Mortgage and Finance Association of Australia (MFAA), hold a Certificate IV in Finance & Mortgage Broking and a Diploma of Finance and Mortgage Broking. I regularly keep myself up to date with various conferences, training and development days so that I have the knowledge and skills to be able to help advise my clients.
Great friendly and down to earth. Didn’t confuse me with financial jargon and didn’t mess me around. Definitely a far better, more personable experience than dealing with banks.
Frankie is so easy to deal with! She always gives us our options straight & answers my messages and emails quickly. We’ve now organized three different loans with her and always know she’s working hard to get the best deal for us.
Frances provided the very best service and was cheerful, calm and confident throughout the entire process. She made everything clear and easy to understand. If we need another loan in the future we will definitely use her services again.
I cannot recommend Frankie enough. She was so helpful, friendly and quick to respond to questions. Our personal loan was approved and paid into our account all within a week of our first meeting with her. Will definitely let everyone I know who needs help with loans etc to contact Frankie.
Frankie went above and beyond in helping my husband and I throughout the process of buying our first home. Frankie is friendly and professional and kept us informed every step of the way. I truly felt that she presented us with all the best options for a mortgage lender, I would highly recommend meeting with Frankie from Astute!
